Frequently Asked Questions

Order & Shipping
How long will it take to receive my order?
Typically it takes 4-10 business days to receive your order. We’re doing our best to deliver it promptly for you.
How to track my order?
Please track your order at our Tracking page.
Do you ship internationally?
Yes, we do ship internationally! Plus, we offer free shipping on all orders.
I never got my order, what to do?
Please contact us at support@evermire.com. We'll be happy to assist you!
Payments
What payment methods do you accept?
We accept Apple Pay, Google Pay, major credit cards like Visa, MasterCard, American Express, Discover, and debit cards as payment methods.
Is it safe to use my credit card on your website?
Yes, it is safe to use your credit card on our website. We use industry-standard encryption to protect your personal information and ensure secure transactions.
When will my credit card be charged?
Your credit card will be charged at the time of purchase. If there are any issues with your payment, our customer service team will contact you immediately.
What should I do if my payment is declined?

If your payment is declined, please check to ensure that your billing information matches the details on your credit card. If the issue persists, contact your bank or payment provider for assistance. You can also reach out to our customer support team at support@evermire.com for further help.

Will I receive a receipt for my order?
Yes, you will receive a receipt via email once your order has been successfully placed. If you do not receive a receipt, please check your spam folder or contact our customer support team for assistance.
Returns & Cancellations
What is your return policy?
You can check our return and refund policy here.
Can I return an item if I'm not satisfied?
Yes, you can return items within 10 days of receiving your order if you're not completely satisfied. Please ensure the items are in their original condition.
How do I start a return?
To initiate a return, please contact our customer support team at support@evermire.com. They will provide you with detailed instructions.
How long does it take to process a return?
Once we receive your returned item, it typically takes 5-7 business days to process your return and issue a refund. You will be notified via email once the return is complete.
Do I have to pay for return shipping?
Please note that the cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item.
Can I cancel my order after it has been placed?
Yes, you can cancel your order within 1 hour of placing it. We strive to ensure that our customers receive their orders within 10 days, so we begin processing orders on the same day they are placed. To request a cancellation, please contact us as soon as possible at support@evermire.com.
Oops, your search did not match any FAQs